b' After the personal loss of your husband, how have family,faith, or the Chinese community supported youemotionally LS: and professionally? LS:Were a very private family, so we only shared the news with a smallcircle of close friends and family. Their support, especially with the kids and day-to-day life, was invaluable. The experience brought us evencloser as a family. We leaned on each other more than ever, and in doing so, found strength in unity.LS: What hospitality technology trends are you observing in China,such as voice tech or IoT? LS:Hotels in China are adopting cutting-edge tech faster than ever. Everything is voice-activatedno buttons, no remotes. The design is Cetissleek, simple, and professional. Robots handle tasks like room service LS:Cetis with impressive accuracy and efficiency. Its all about minimalism andfunctionality now. Hotels want technology thats intuitive and seamlessfor the guest experience. How do you see Cetis taking the lead in these emergingtechnologies? LS:I see Cetis taking the lead in emerging technologies by expanding Cetis our appliance line to meet every possible in-room need efficiently, ele-4 0 gantly, and with the same reliability weve delivered for over 40 years.Were designing each product to be intuitive, modern, and visuallyaligned with evolving hotel aesthetics, while ensuring theyre easy for 300 both guests and staff to use.Whether its phones, smart appliances, or other in-room essentials, ourgoal is to offer fully integrated, high-quality solutions tailored to the Cetis,unique requirements of each hotel group.What makes Cetis truly unique is that our brand is not just aboutproducts, its about understanding the hospitality experience from the LS: inside-out. Weve built a legacy rooted in trust, consistency, and cus- tomer-focused innovation, and that gives us a competitive edge no otherbrand can match. With market presence in over 300 countries, we are positioned to lead the industry, not just for now, but for generations to come. Cetis will Laura Sun remain at the top because were not simply reacting to trends but are Cetis Chief Executive Officeshaping the future of hospitality technology as the definitive one-stop cetisgroup.cominfo_USCA@cetis.com shop. Thats the vision Im committed to driving forward.If you could offer three pieces of advice to new immigrantsjust arriving in the U.S., what would they be?LS:First, know that everyones journey is differenttheres no one-size-fits-all formula for success. Tailor advice to your own circumstances and goals. Second, immerse yourself in your local community; dont limit yourself to the comfort of your ethnic group. And third, be open and adaptable. Let go of rigid expectations. Embrace new customs and prac-tices as its the only way to truly grow and thrive in a new environment.BALLIET + WANG LUXURY LIVING 59'